Returns

Full priced items purchased via the Estreet E-com can be returned within 14 days of receipt for an exchange, gift card or refund (excluding postage) provided they meet the following conditions: • The item has not been worn or damaged; • The item is in its original condition with tags attached; and • The item is not a gift card or jewellery. Final Sale/Clearance items are not able to be returned or exchanged for change of mind. Any items received by Estreet E-com that do not comply with our return conditions will be returned to sender. If you would like to return in store, you are welcome to exchange your items or receive a store credit within 14 days of receipt provided the items meet the following conditions: • Proof of purchase is provided; • The item has not been worn or damaged; • The item is in its original condition with tags attached; and • The item is not a clearance item, jewellery or gift card.

To initiate your return, please click the link to email us via the Contact Us tab. A return label will be generated for the item(s) being sent back for a refund at a flat rate of $15. This amount will be deducted from the total refund amount when the return is processed. Return labels generated for exchanges and gift cards are complimentary. Please note item(s) being sent back for an exchange are subject to the availability of the requested item(s). Our team will be in contact to verify your exchange

Please allow up to 7 business days for your return to be processed from when we receive your parcel. You will receive an email notification once the return has been processed. Refunds will be applied to the original payment method. Visibility of your refund may vary depending on your payment method and provider and can take up to 5 business days to show. Where the original payment method is no longer available, we may issue a gift card or exchange.

If an item you have purchased from us is faulty, please let us know by contacting us at hello@estreetclothing.com.au Please provide an image of the fault so we can assist you further. We will discuss your options for repair, replacement, exchange, gift card or refund, subject to our Terms and Conditions.

Full priced items purchased in store can be returned within 14 days for an exchange, store credit or refund provided they meet the following conditions: • Proof of purchase is provided • The item has not been worn or damaged • The item is in its original condition with tags attached • The item is not a gift card or jewellery. Sale items can be returned within 14 days for an exchange or store credit provided they meet the following conditions: • Proof of purchase is provided • The item has not been worn or damaged • The item is in its original condition with • tags attached • The item is not a gift card or jewellery. If any purchase from our store is deemed faulty, you are entitled to an exchange, store credit, refund or repair provided you present proof of purchase. As part of our commitment to sustainability, all minor faults will be repaired by us where possible. All refunds will be applied to the original payment method. Where the original payment method is unavailable, we may issue your refund via a gift card.